ignitai support

Billing, cancellations, and refunds

ignitai is sold through the App Store, so Apple handles payment, renewals, and cancellations. We can't see your payment details or issue refunds ourselves.

• Cancel a subscription from Apple: the subscription renews automatically until you cancel it.
• Request a refund from Apple for a purchase that didn't work out.

Quick answers

What does ignitai cost?

• Free to download
• What's free: First document free, up to 4 pages (Sign in with Apple; no subscription, no card)
• AI PDF to CSV & XLSX Converter: $29.99/month — 80 pages per week, up to 320 pages per month; unused weekly pages don't carry over; auto-renewing; one subscription covers iPhone, iPad, Mac and Apple Vision Pro
• In-app purchases: $0.99 to $99.99 — 5 Extra Pages $0.99; 20 Extra Pages $2.99; 40 Extra Pages $4.99; 90 Extra Pages $9.99; 190 Extra Pages $19.99; 500 Extra Pages $49.99; 1,050 Extra Pages $99.99
• Free trial: none listed on the App Store

Prices are in US dollars; the App Store shows the price for your country.

Which devices does it run on?

• iPhone (iOS 17.4 or later)
• iPad (iPadOS 17.4 or later)
• Mac (macOS 14.4 or later)
• Apple Vision Pro (visionOS 1.1 or later)

Also good to know:

• Sign in with Apple is required to convert
• Converting needs an internet connection: the device reads the text on each page, then FuturaApp's servers build the spreadsheet
• Apple Vision Pro runs the iPad app (iPad-compatible mode); no spatial features
• Table-layout recognition needs iOS 26, iPadOS 26 or macOS Tahoe (26); earlier supported versions use Apple's classic text recognition

Where is the app's privacy policy?

ignitai has its own privacy policy, also linked from its App Store listing. How this website handles visits is described in the privacy notice.

Is this the official ignitai website?

Yes. www.ignitai.com is run by FuturaApp, Inc., the developer of ignitai. See About.

These answers were checked against ignitai 1.9 on the App Store on September 27, 2026.